Welcome to the website for the Color Factory, LLC Ticket Fee Settlement.

A $714,705.68 settlement has been reached in a class action lawsuit claiming that Defendant, Color Factory, LLC (“Defendant”), failed to properly disclose a fee for electronic tickets to its Color Factory NYC prior to those tickets being selected for purchase, in alleged violation of New York Arts and Cultural Affairs Law (“ACAL”) § 25.07(4). Defendant denies that it violated any law but has agreed to the settlement to avoid the uncertainties and expenses associated with continuing the case.


Your Legal Rights and Options in This Settlement
Submit a Claim Form by December 23, 2024

This is the only way to receive a payment.
Exclude Yourself by September 13, 2024

You will receive no benefits, but you will retain any rights you currently have to sue the Defendant about the claims in this case..
Object by September 13, 2024

Write to the Court explaining why you don’t like the settlement.
Go to the Hearing on November 6, 2024

Ask to speak in Court about your opinion of the settlement.
Do Nothing

You won’t get a share of the settlement benefits and will give up your rights to sue the Defendant about the claims in the case.

These rights and options—and the deadlines to exercise them—are explained further in the Notice and on the Frequently Asked Questions (FAQs) page of this website.



Current Status

A proposed Settlement has been reached in a lawsuit filed against Color Factory LLC, (“Defendant”). A Settlement Fund has been established to pay the Settlement Class. Additionally, as part of the Settlement Agreement, Defendant acknowledges that it has changed the purchase flow for tickets on its website to display the “Taxes & Fees” that was the subject of this litigation when the ticket is first selected for purchase and will agree to comply with New York Arts & Cultural Affairs Law§ 25.07(4). The Court in charge of this lawsuit still has to decide whether to approve the Settlement. The Settlement is referred to in the Notice and this website as both “the Settlement” and "the “proposed Settlement” for this reason. Cash payments will be sent to Settlement Class Members if the Court approves the Settlement and after any appeals are resolved.


Important Dates
  • August 29, 2022 - January 23, 2024
    Class Period
  • September 13, 2024
    Deadline to Exclude Yourself from the Settlement
  • September 13, 2024
    Deadline to Object to the Settlement
  • November 6, 2024, at 4:00 p.m.
    Final Approval Hearing
  • December 23, 2024
    Deadline to Submit a Claim Form


Start Your Claim